Google Becomes Alphabet & Target's Customer Service Troll

Google Alphabet - Beyond Social Media - Episode 108

Co-hosts B.L. Ochman & David Erickson discussed Google’s restructuring as Alphabet; Hillary Clinton’s emoji fail; Bic pens dissing women…again; Edelman’s climate stance conundrum; Google’s diminishing map pack; Target’s trolling “customer service” rep; Twitter’s customer service playbook; political photoshopping; Moz’s new search engine ranking factors; plus great new apps and important stats and a lot of stuff in between.

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POTUS Joins Twitter

Beyond Social Media-Show - POTUS Tweets - Episode 97

Co-hosts B.L. Ochman & David Erickson discussed the reaction to POTUS joining Twitter; racist Googlebombs in Google Maps; Tweets appearing in Google search; stamping money in politics; a Tinder cautionary tale; Spotify diversifies; plus great new apps and important stats and a lot of stuff in between.

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Google+ Collections & Tweets In Search

Beyond Social Media Show - Google Plus Collections - Episode 95

Co-hosts B.L. Ochman & David Erickson discussed Carly Fiornina’s domain fail; tweets in Google; Google+ Collections; dogs by drone; BuzzFeed’s Pound tool; Taylor Swift music video posters; plus great new apps and important stats and a lot of stuff in between.

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The Pros & Cons Of Starbucks' Race Together Campaign

Beyond Socila Media Show - 88 - Starbucks Race Together

Co-hosts B.L. Ochman & David Erickson discussed the pluses and minuses of Starbuck’s #RaceTogether campaign; Toyota’s BB King commercial; HBO’s Robert Durst True Crime reality show; Monica Lewinski’s TEDTalk; American Airlines exception policy fiasco; Google’s practice of manipulating search results; YouTube’s new cards; NASA’s live broadcasts; and a lot of stuff in between.

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Vince Vaughn Stars In Stock Photography For Unfinished Business Promo

BSMediaShow 87 - Vince Vaughn- Stock Photography Unfinished Business

Co-hosts B.L. Ochman & David Erickson discussed the photoshopped Vince Vaughn stock photography used to market his Unfinished Business movie release; the latest violent video to go viral; Netflix’s House of Cards native ad; skill-less Millennials; Rudy Giuliani’s latest publicity grab; a rescue adoption video game; why people unfollow brands; Facebook’s Firehose data; plus great new apps and important stats and a lot of stuff in between.

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