Posts Tagged ‘Customer Service’
GoDaddy Super Bowl Commercial & Comcast Antagonizes Customer
Co-hosts B.L. Ochman & David Erickson discussed GoDaddy’s recently-pulled puppy Super Bowl commercial; Comcast’s customer service department antagonizing customers; an online bullying incident that spirals out of control; and a lot more.
Read MorePresident Obama's YouTube Interviews & Seattle Seahawks' MLK Tweet
Episode 80: The Seattle Seahawks’ MLK Day mis-Tweet; interviews with the President by three YouTube stars; NHL & GoPro; cool marketing tools & much more.
Read MoreDeal Leaks, Chocolate Farts & A Charming Cabbie
Episode 74 co-hosts B.L. Ochman & David Erickson discuss latest Twitter Brand Travesties, a charming Tweeting Cabbie, a pill that makes farts smell like chocolate & more.
Read MoreHotel Privacy Shocker, HRH Prince of Wales' Hangout, Anti-Gun Humor
Episode XX co-hosts B.L. Ochman & David Erickson discuss TOP TOPICS & more.
Read MoreMicrosoft CEO's Continuing Apology & Copyblogger Is So Over Facebook
Episode 68 co-hosts B.L. Ochman & David Erickson discuss Microsoft CEO’s apology tour, Fiat’s Viagra ad, sucky presentations, Twitter Audio Cards & more.
Read MoreFacebook Ends Like Gating & Kevin Richardson Plays Football With Lions
Episode 66: BL and David discuss Facebook Like Gating & anonymity, the Hong Kong protesters, Lion football, #FeelingNuts, GoPro goes pro and much, much more.
Read MoreFining Negative Reviewers, Tinder Rescue Dogs & John Oliver on Native Advertising
Beyond Social Media episode 59: How NOT to combat negative reviews; a case study in how to rescue dogs; and John Oliver’s rant against native advertising.
Read MoreComcast Customer Service Call & Amazon Kindle Unlimited [VIDEO]
This episode: Comcast’s customer service call from hell, Amazon’s Kindle Unlimited and Greenpeace brandjacks LEGOs.
Read MoreAmazon's Delivery Drones & The Gap Listens & Reacts – Beyond Social Media Show Episode 27
This episode: Century 21’s tryptofan slow jam, RNC’s Rosa Parks tweet; T-Mobile & AT&T Twitter fight; Dana Morales plays us all; Amazon’s drones; Facebook news feed tweaks; 3D Printing Day; Apple buys Topsy; The Gap listens & responds; Verizon’s Mall of America studios; shiny new stuff & The Daily Numbers.
Read MoreKatie Couric Bolts For Yahoo! & Jean-Claude Van Damme's Volvo Video – Beyond Social Media Show Episode 26
This episode: Van Damme’s Volvo video; Google+ flaw; Katie Couric goes to Yahoo!; Coca-Cola kills the press release; Smithsonian does 3D printing; KLM Royal Dutch Airlines shines on Twitter.
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